SHIPPING QUESTIONS
HOW LONG DOES SHIPPING TAKE FOR MY ILLUSTRATION?
At this time all pieces are digital files. Our turn around time for all pieces is 6-10 weeks but can vary depending on capacity of orders.
NO PHYSICAL PRODUCT IS SHIPPED.
Once complete they are sent to the email on file. You’re then able to use any photo centre to print your custom drawing up to 16”x20”.
We do offer canvases, ornaments and stickers. Shipping times vary. Canvases and ornaments are only available in CANADA and the USA.
HOW LONG DO PHYSICAL PRODUCTS TAKE TO SHIP?
All illustrations are sent digitally. However, we do offer canvases, stickers and ornaments.
Canvases and ornaments ONLY ship to CANADA and the USA. Shipping time is about 2 weeks from illustration approval.
Stickers are available to be shipped worldwide. Shipping times may vary.
FAQ SECTION
WHAT IS YOUR RETURN POLICY?
Due to the nature of the custom order all sales are final. Please email us at emilepowerco@gmail.com with any concerns or questions.
WHAT IS THE TURN AROUND TIME?
Our turn around time is 6-10 weeks although this can vary due to being a single artist and the capacity of orders.
WHAT IS YOUR EXCHANGE POLICY?
Due to the nature of the custom order all sales are final. Please email us at emilepowerco@gmail.com with any questions or concerns.
CAN YOU COMBINE PHOTOS.
Absolutely! The majority of my pieces are drawn from multiple pictures. Please ensure that you have the best quality and full body (when possible) of each person.
DO BABIES AND PETS COUNT?
Yes, all people, pets, and babies need to be included in the total count when ordering.
PRINTING
HOW DO I PRINT MY PIECE?
You can use any photo centre locally or online, whichever is more suitable for you. Your drawing is formatted for printing up to 16”x20”.
MY TOP RECOMMENDATIONS FOR PRINTING
Shutterfly
Walmart Photo Centre
Best Canvas
Local Print Shops
ORDER A CANVAS FROM EMILE POWER CO.
At this time we offer three canvases sizes: 8" x 12", 12" x 16", and 16" x 24". These canvases are light weight, great quality and offer fast convenient shipping right to your door.
Didn't find what you were looking for? Feel free to contact us at any time!